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Customer Spotlight

Publishers, media companies, and nonprofits share how Pelcro helped them grow subscriptions, reduce churn, and delight their readers.

Tom Laidlaw, Director of Audience at Frieze

Tom Laidlaw

Director of Audience

Frieze

  • Increased print subscriptions by 12%
  • Implemented multiple paywall configurations
  • Launched self-serve user dashboards

We chose Pelcro because they appeared to do everything we wanted to do and they did it in a way we were completely happy with while being less expensive than competing platforms in the market.

Frieze subscription management dashboard powered by Pelcro
Jennifer Molsley, Vice President of Marketing at Education Week

Jennifer Molsley

Vice President of Marketing

Education Week

  • Increased auto-renewals by 15%
  • 24% increase in subscriber growth
  • Maintained a 90% customer satisfaction rating

Pelcro's platform is a one-stop-shop for individual subscriber management with the best solution for simple recurring payments and plans. The ability to use a web-based product to review both print and digital subscriptions in real-time is unique in this space.

Education Week subscriber platform powered by Pelcro
Chris Verigan, Director of Engagement at Stars and Stripes

Chris Verigan

Director of Engagement

Stars and Stripes

  • 203% increase in new subscriptions within the first year
  • Average 17% monthly increase in new subscriptions since launch
  • Monthly churn decreased from 10% to 3% in 10 months

The Pelcro system created more tools for us to communicate with our customers and to evaluate the best service methods and pricing options.

Stars and Stripes digital subscription platform powered by Pelcro

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